Privacy & Cookies Policy

Effective date: 02.03.2026
Last updated: 02.03.2026

Monks Media (“Monks Media”, “we”, “us”, or “our”) is committed to protecting and respecting your privacy.

This Privacy and Cookies Policy explains how we collect, use, store, disclose, and protect your personal data when you visit monks-media.com (the “Website”), contact us, purchase services from us, or otherwise interact with us.

If you have any questions about this policy or how we handle your personal data, please contact us at:

Email: hello@monks-media.com

Website: monks-media.com

1. Who we are

For the purposes of the General Data Protection Regulation (“GDPR”), Monks Media is the data controller of the personal data described in this policy.

Data Controller:
Monks Media
12 Eaton Brae, Shankill, Dublin 18, D18 T0F2
Email: hello@monks-media.com

Country of establishment: Ireland

Lead supervisory authority:
The Data Protection Commission (DPC) is the Irish supervisory authority responsible for monitoring the application of the GDPR in Ireland.

2. The personal data we collect

We may collect and process the following categories of personal data:

Information you provide directly

• Name
• Email address
• Telephone number
• Company name
• Job title
• Billing address
• Payment-related details where needed for transactions
• Any information you provide when you contact us by email, form, booking tool, or otherwise
• Information collected automatically

When you use our Website, we may automatically collect:

• IP address
• Browser type and version
• Device type
• Operating system
• Referral source
• Page views
• Session and interaction data
• Date and time of visits
• Cookie identifiers and similar online identifiers

Information from third parties

We may receive personal data from third-party providers where relevant, including:

• analytics providers
• advertising platforms
• embedded media providers
• payment processors
• CRM, marketing, form, booking, and communication platforms

3. How we use your personal data

• We may use your personal data to:
• respond to enquiries and requests
• provide and manage our services
• process payments and maintain transaction records
• manage client relationships
• send administrative and service-related communications
• improve our Website, performance, and user experience
• analyse Website traffic and usage
• send marketing communications where permitted by law
• comply with legal, tax, accounting, and regulatory obligations
• establish, exercise, or defend legal claims
• protect our Website, systems, and business from fraud, misuse, or security threats

4. Legal bases for processing

Under GDPR, we rely on one or more of the following legal bases:

• Contract
• We process personal data where necessary to take steps at your request before entering into a contract, or to perform a contract with you.
• Legitimate interests
• We may process personal data where necessary for our legitimate interests, including:
• running and improving our business
• responding to communications
• protecting our Website and services
• understanding how our Website is used
• maintaining records
• marketing our services in a lawful and proportionate way

Legal obligation

We may process personal data where required to comply with legal or regulatory obligations, including accounting, tax, anti-fraud, and payment-related obligations.

Consent

We rely on consent where required, especially for:

• sending certain marketing communications
• placing non-essential cookies and similar technologies on your device

You may withdraw consent at any time.

5. Marketing

Where permitted by law, we may send you information about our services, updates, or news.

You can opt out of marketing communications at any time by:

• clicking the unsubscribe link in a marketing email; or
• emailing hello@monks-media.com

We may still send essential service or transactional communications where necessary.

6. Cookies and similar technologies

Our Website uses cookies and similar technologies to:

• make the Website function properly
• remember user preferences
• measure traffic and usage
• improve Website performance
• support embedded content
• process payments securely
• support advertising and remarketing where enabled

A cookie is a small text file stored on your device when you visit a website.

Categories of cookies we may use
Strictly necessary cookies

These are essential for the Website to function and may include cookies used for:

• security
• load balancing
• session management
• payment processing
• cookie preference storage

These do not require consent where they are strictly necessary.

Analytics cookies

These help us understand how visitors use the Website. If Google Analytics is enabled, it may use first-party cookies such as _ga to distinguish users and sessions. Google also states that Analytics storage should respect consent settings when Consent Mode is implemented.

Functionality cookies

These remember choices and preferences, and may be set by embedded video, forms, or booking tools.

Advertising / targeting cookies

These may be used by services such as Meta Pixel or LinkedIn Insight Tag to measure campaigns, build audiences, or personalise ads where those tools are enabled.

7. Cookie consent

When you first visit our Website, you will be presented with a cookie banner or preference manager allowing you to:

• accept all cookies
• reject non-essential cookies
• manage cookie preferences

We do not intend to place non-essential cookies before obtaining valid consent where consent is required by law. European and UK regulatory guidance requires consent for non-essential cookies to be specific, informed, freely given, and unambiguous.

You can change your cookie choices at any time through the Cookie Settings link or tool on the Website.

8. Vendors and service providers

We may share personal data with trusted third-party processors and service providers, including:

• HostBible for website hosting and infrastructure
• Google Analytics for Website analytics
• Stripe for payment processing
• advertising and tracking providers such as Meta Pixel and LinkedIn Insight Tag, if enabled
• embedded media providers such as YouTube or Vimeo, if enabled
• security or anti-spam providers such as Google reCAPTCHA, if enabled
• booking and scheduling providers such as Calendly, if enabled
• CRM and marketing providers such as HubSpot and Mailchimp, if enabled
• professional advisers, accountants, insurers, or legal advisers where necessary
• authorities or regulators where required by law

We require processors acting on our behalf to process personal data only on our instructions and to implement appropriate safeguards.

9. International transfers

Some of our third-party service providers may process personal data outside Ireland or the EEA.

Where personal data is transferred internationally, we will take steps to ensure appropriate safeguards are in place, including:

• adequacy decisions where available; or
• Standard Contractual Clauses or equivalent lawful transfer mechanisms

The European Commission recognises adequacy decisions and Standard Contractual Clauses as lawful transfer mechanisms under the GDPR framework.

10. Data retention

We keep personal data only for as long as necessary for the purposes for which it was collected, including to satisfy legal, regulatory, tax, accounting, and reporting obligations.

Based on the platforms and standard operational practice you indicated, the following retention approach is appropriate unless your actual system settings differ:

• General enquiry emails and contact form submissions: up to 12 months after last meaningful contact
• Client correspondence and project records: up to 6 years after the end of the client relationship
• Invoices, payment records, and tax/accounting records: up to 6 years or longer where required by Irish tax/accounting obligations
• Marketing suppression / unsubscribe records: retained as needed to respect opt-out requests
• Google Analytics user-level and event-level data: retained according to your GA property settings; Google states this is configurable, and Google-signals data is retained for a maximum of 26 months.
• Stripe transaction and compliance-related records: retained as required by Stripe’s legal and regulatory obligations; Stripe states it must retain some transactional records to comply with payment, anti-money laundering, and related legal requirements.

Where data is no longer needed, we will delete or anonymise it securely.

11. Data security

We use appropriate technical and organisational measures to protect personal data, including measures designed to prevent:

• accidental loss
• unauthorised access
• misuse
• alteration
• disclosure
• destruction

Such measures may include access restrictions, secure hosting, authentication controls, software updates, encrypted connections, and limiting access to those who need it.

No internet transmission or storage system is completely secure, but we take reasonable steps to protect your information.

12. Your rights

Under GDPR, you may have the right to:

• access your personal data
• have inaccurate personal data corrected
• request erasure of your personal data
• request restriction of processing
• object to processing based on legitimate interests
• withdraw consent where processing is based on consent
• request portability of certain personal data
• object to direct marketing
• lodge a complaint with a supervisory authority

The Irish DPC provides information on these GDPR rights and how individuals may exercise them.

To exercise your rights, email hello@monks-media.com

13. Complaints

If you have concerns about how we handle your personal data, please contact us first at hello@monks-media.com

You also have the right to complain to the Data Protection Commission in Ireland. The DPC is the Irish authority responsible for GDPR supervision.

14. Third-party websites and content

Our Website may link to third-party websites or include third-party content, tools, plugins, videos, or payment services. Those third parties may collect data according to their own privacy and cookie policies. We are not responsible for third-party privacy practices.

15. Children

Our Website and services are not directed to children, and we do not knowingly collect personal data from children.

If you believe a child has provided us with personal data, please contact us so we can take appropriate action.

16. Changes to this policy

We may update this Privacy and Cookies Policy from time to time to reflect legal, technical, or business changes.

Any updates will be posted on this page with a revised Last updated date.

17. Contact us

Monks Media  Email: hello@monks-media.com

Website: monks-media.com